LockIn privacy policy.

The short version

• Camera missions are verified on your iPhone. Camera frames and mission photos are not uploaded to our servers.
• Sleep data stays in Apple Health. We never sell it or use it for advertising.
• Payments run through Apple and Stripe. We never see or store your card number.
• We do not sell your data. There are no ads in LockIn.
• You can delete your data at any time by emailing support@toolsai.app.

Who we are

LockIn is made by ToolsAi Pty Ltd (ABN 73 698 152 902), an independent iOS software company based in Sydney, Australia (“ToolsAi”, “we”, “us”). This policy covers the LockIn iOS app. Our website has its own privacy policy, and use of LockIn is governed by our terms of use.

Account data

If you create a LockIn account, we collect your email address, a display name and a sign-in identifier (for example, from Sign in with Apple). We use this to secure your account and to sync your alarms, missions, stakes history and streaks so you do not lose progress if you change phones.

Alongside your account we store your app settings and activity: alarm times, the missions you configure, mission outcomes (completed or missed), streaks and stakes history.

Camera and photos — mission verification

Some missions use your iPhone’s camera: counting push-ups, or taking a photo as proof of a task like a made bed. Here is exactly how that works:

• Verification happens on your device. The camera feed is analysed by on-device processing on your iPhone.
• Camera frames are not uploaded to our servers. We never receive them.
• Photo-proof images are stored on your device only. They are not transmitted to us or to anyone else.
• What we record is the outcome — mission completed or missed — not the imagery that proved it.

You can decline camera access and choose missions that do not use the camera, such as math drills.

HealthKit and sleep data

If you choose to connect Apple Health, LockIn reads your sleep data to show sleep trends alongside your wake-up streaks. That is the only reason it is read.

• Health data is read on your device and stays under Apple Health’s controls.
• We never use health data for advertising or marketing.
• We never sell health data or share it with third parties.
• You can revoke LockIn’s access at any time in the Health app.

Payments and stakes

Subscriptions are purchased through the App Store using Apple’s StoreKit. Apple processes the payment; we never see your card details. You manage or cancel your subscription in your App Store account settings.

Stakes are optional. If you put money on an alarm, the payment is processed by Stripe. Stripe receives your payment details directly — we never store your full card number. We receive the transaction outcome (for example, that a stake was placed, returned or forfeited) because we need it to run the feature. Stripe’s handling of your data is described in its own privacy policy at stripe.com/privacy.

Analytics and diagnostics

We collect basic, aggregated usage and crash data so we can find bugs and see which features matter. This data does not include camera imagery, photos or health data, and we do not use it to build advertising profiles.

What we never do

• We never sell your personal information.
• We never show ads or share your data with ad networks.
• We never upload your camera imagery or photos.
• We never use your health data for anything except the features you asked for.

When we share information

We share data only where the app cannot work without it:

• Apple — for App Store purchases and app services.
• Stripe — to process stakes payments.
• Our cloud infrastructure provider — to store account and sync data securely.

Some of these providers store data outside Australia, including in the United States. Where that happens, we take reasonable steps to make sure your information is handled consistently with the Australian Privacy Principles. We will disclose information if the law requires us to.

Retention

We keep account and activity data while your account is active. Stake transaction records are kept as long as financial record-keeping laws require. Data stored only on your device — including photo proofs — is removed when you delete the app.

Deleting your data

Email support@toolsai.app with the subject “Delete my LockIn data” and we will delete your account and associated data within 30 days, except records we are legally required to keep. Deleting the app from your iPhone removes all on-device data immediately.

Children

LockIn is not directed at children. Stakes require you to be 18 or older. We do not knowingly collect personal information from children.

Australian privacy law

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where you are located outside Australia, we apply the same standards described in this policy.

Complaints

If you think we have mishandled your personal information, email support@toolsai.app with the subject “Privacy complaint”. We will respond within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

Changes to this policy

If we change this policy, we will post the new version at this address and update the date at the top. If a change affects how camera, photo or health data is handled, we will tell you in the app before it takes effect.

Contact

ToolsAi Pty Ltd · ABN 73 698 152 902
Sydney, Australia
support@toolsai.app

Related: Website privacy policy · InvoiceMe privacy policy · Terms of use